Frequently Asked Questions

How can I obtain copies of my medical records?

Gothenburg takes great care to ensure your health information is kept private and secure. If you need copies of your medical records for yourself or a third party, we can help.

To request your records from Gothenburg Health (including radiology reports and images) download, fill out, and sign the form below. Be sure to include the dates of service. Without that information, the request cannot be completed.

Download Authorization for Disclosure of Health Information Form

For more information, visit the Health Information Management page under Patients & Visitors.

What are the clinic hours?

The Clinic at Gothenburg Health is open from Monday-Saturday each week with some walk-in availability. Call 308-537-4066 to schedule your appointment.

Monday - Friday: 7 a.m. to 5 p.m.
**Walk-in availability from 7 a.m.-8 a.m.
Saturday: 8:30 a.m. to 11:30 a.m.
**Walk-ins allowed

How can I pay my bill?

Contact the Business Office at 308-537-3661, option 2. You will reach a Patient Accounting Representative, who will be able to assist.

My visits at Gothenburg Health have been incredible! The girls go out of their way to help and care. Outstanding! They have what it takes. I enter the front door and a wheelchair comes out for me. All through the visit, they are so kind, happy, joyful, helpful, it couldn't get better. It sure makes a difference to me and many others making it easier to visit Gothenburg Health.

Patient

My provider is conscientious about checking on past medical history, past visits related to the current one and drugs. Listens well, easy to visit with.

Patient

My child had a sprained ankle. Everyone at Gothenburg Health were so kind and supportive. Our provider got him x-rayed and fit with a boot without any wait!

Patient